• Covid-19 Update

    Covid-19 Update

    Shipping delays due to COVID-19
    Due to the current challenges caused by COVID-19, we are experiencing unprecedented demand with our dispatch of Orders and with our Customer Support.

    We also have been working with our Shipping partners – Australia Post and Hunter Express which have also seen delays.
    Please note, our standard deliveries around Australia are experiencing delays of 15-20 days.

    We apologize for the delay and thank you in advance for your patience and understanding as we’re all in this together.

     

    To Our ISHKA Community,

    The global spread of COVID-19 is affecting every one of us.
    The safety and health of our communities, including our loyal customers and dedicated staff, is always of the highest importance to us.
    Therefore, we wanted to share an update on how ISHKA is responding.

    In an effort to protect our communities, we have decided to reduce our opening hours in our stores around Australia – some have temporarily closed, to be kept up to date please keep an eye on our “Store Hours.”

    Our Online store will continue to stay open!

    Look out for one another, and be safe. We’re excited to see you soon.

    #LOVEISHKA.

     

    CAN I EXPECT MY SHIPMENT TO BE DELAYED?

    Our Warehouses and Shipping partners are open with reduced hours and staff but we are operational.
    You may experience delays during this period with your ordering process as a result of the safety measures we are following to help protect our ISHKA teams.

    WILL MY ORDER BE DELAYED DUE TO COVID-19?

    Our Shipping Partners are making every effort to maintain normal activity however work and travel restrictions may affect delivery to and from impacted areas.

     #LOVEISHKA.

    View page
  • Product Safety Recall

    At ISHKA we care about your safety.

    This page is designed to keep you informed on the latest product safety recalls and product notifications.

    Please click on the relevant links to download and/or view the relevant Product Safety Recall notice.

    If the product details in the recall notice match the details of the product you have at home, do not use the product.

    Instead, do one of the following:

    • Return the product to an ISHKA store for a refund.
    • Dispose of the product safely. 

    Bindi Face and Body Stick-On Jewellery 

    Temporary Tattoos 

    Eye Gear Sunglasses

     

    If you have any questions or concerns regarding the above products and recall notices, please Contact Us.

    View page
  • I've sent an email to the customer service team and haven't received a reply.

    Due to current challenges affected by COVID-19, we are experiencing unprecedented demand with our Customer Support.
    We appreciate your patience, and we are working hard on getting back to you as soon as possible.
    Please note this may take up to 20 business days. 

    We do apologise if you are experiencing a delay and thank you for your ongoing patience & support!

    View page
  • What is Afterpay?

    Afterpay allows you to enjoy your purchase instantly with no upfront payment required - it works just like a lay-by you can take home. 
    Simply create an account with Afterpay and pay off your purchase in four instalments automatically deducted from your credit card or bank account. 

    View page
  • What is zipPay?

    zipPay offers a simple, flexible, line of credit that allows you to buy today and pay back over time so you can enjoy your purchases instantly, interest-free. 
    For more info, click here. 

    View page
  • What is the Karma Club?

    ISHKA Karma Club is an exclusive member service that you can join for free.
    Be the first to hear about exclusive discounts, huge sale events, competitions and more.
    Plus, receive a $10 voucher on your birthday!

     

    View page
  • How do I sign up to receive emails?

    Our favourite question! You can sign up to ISHKA Karma Club in-store and online.
    Click the 'Sign Up' button on our homepage, enter your email address and in no time we'll be sending great deals and good vibes your way!

     

    View page
  • How can I unsubscribe from emails & text message?

    If you're sure you want to stop hearing about the best boho bargains going 'round, please contact us.
    We'll miss you.

    View page