Due to current challenges affected by COVID-19, we are experiencing unprecedented demand with our Customer Support.
We appreciate your patience, and we are working hard on getting back to you as soon as possible.
Please note this may take up to 20 business days.
We do apologise if you are experiencing a delay and thank you for your ongoing patience & support!
Looking after our customers is our number one priority - this is why we have recently streamlined our processes to provide a much more effective and efficient customer service experience.
Backed by our friendly and knowledgeable customer service team, we have sought to improve the level of service we provide with a renewed focus on email communication and a convenient live chat service available between 10am -2pm AEDT, Monday - Friday.